As I was traveling through the area and my prescriptions were being mailed to me. There was a delay and the pharmacists at Gore Drug went above and beyond to help me get the medicines I needed.
We had 2 prescriptions "filled" here. One of the prescriptions they did not give us the right amount. The other prescription had to be changed. The doctor wrote a prescription for a nausea cream, instead they tried to give us pills. Our 5 year old can't take pills. So there solution was to give us the liquid form of the pills which they said was not covered by our insurance so it would be $60. Finally we were able to get the cream. By the way, this had already been made known by my wife when she tried to get the prescription the first time, and they did the same thing to me when I went to get it later.
So today, my wife went to get the problem corrected so our son could get better, and she was cussed out and told to get out of the pharmacy, by the owner, because they do 30 of those a day and "never make a mistake." This is the point where my wife explained to them that apparently they do because the same thing had happened to a prescription for our niece.
We found out about the other prescription having the wrong amount when it was time to give my son his first dose. The first dose was 1 tsp, followed by 1/2 tsp for the next 4 days. This would be a total of 3 tsp needed in the bottle. We gave him the first dose, and all that was left in the bottle was 1/2 a tsp.
Great customer service
This is the worst place to do business. They are to busy having people come in to talk to, rather than actually helping their customers. If you can't do your job right, then don't take an attitude when someone comes in for a correction. To take an attitude with my wife because she was trying to get the right medication for our son is completely unacceptable and inappropriate.
Gore Drug is a US Pharmacy based in Gore, Oklahoma. Gore Drug is located at 305 N Main St, Gore, OK 74435, USA.
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